Your Inbox, Managed by AI
HumuAI's Email Agent triages, drafts, and responds — so your team handles only what truly needs a human touch.
How the Email Agent Works
Email Arrives
Every inbound email is captured and classified in real time.
AI Analyses
Intent, urgency, and context are extracted from the email thread.
Action Taken
Auto-reply sent, escalation triggered, or draft queued for review.
Tracked & Reported
All actions logged with full audit trail and performance metrics.
Full Inbox Management, Zero Extra Headcount
Inbox Triage
Classify, prioritise, and route every email automatically.
Auto-Response
Instantly reply to routine queries without human intervention.
Context-Aware Drafts
AI drafts replies using full conversation history and your tone of voice.
Escalation Rules
Complex issues are flagged and forwarded to the right team member.
Response Tracking
Monitor open rates, reply times, and resolution rates in one dashboard.
24/7 Coverage
Never let an email sit unanswered — even outside business hours.